CompTIA’s 220-702 exam is designed to measure your ability to support computers and install, configure, troubleshoot, optimize, diagnose and perform preventive maintenance in the field or in organizations. CompTIA A+ Practical Application (220-702) is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a “hands-on” orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems. You now have to pass both 220-701 and 220-702 exams to achieve the new A+ certification. The CompTIA A+ certification is the industry standard for computer support technicians. This is the international, vendor-neutral certification that proves competence in areas such as installation, preventative maintenance, networking, security, and troubleshooting. CompTIA A+ certified technicians have excellent customer service and communication skills to work with clients. The A+ certification demonstrates competency as a computer technician.
Users that attain the A+ 2009 Certification are usually referred to as a helpdesk technician, computer support professional, or IT technician.
